Revoking Invitations to Users
If a user invite is sent by mistake or the user no longer needs access to Dex, the Admin can revoke the invite and immediately disable the unique registration link contained in the user's invite email.
To revoke a Dex invitation to a user from the User Datagrid, complete the following steps:
- Click Manage > Users in the Dex menu to access the Users Datagrid.
- Use the Status filter to narrow down the list of users according to Invited status within a specified date range. If you know the specific user to whom you want to revoke the invite, use the Search field to find him or her by Name or Username (i.e., email).
- From the Users Datagrid, click
> Revoke next to the user whose invitation you wish to revoke, or access the User's Details Screen and click Actions > Revoke. The Revoke Invitation pop-up message displays. - Click OK on the pop-up message. Dex returns you to the previous screen, changes the user's status to Deleted, and immediately disables the unique registration link contained in his or her original invite email.
| Note: When employees are no longer with the company, the merchant should delete the users from Dex instead of suspending the users |
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