Support Services

February 2023 New Dex Features

https://mailchi.mp/forte/new-dex-features-1242650



NEW UPDATES IN DEX 
We are excited to announce two new features in Dex that will enhance your experience: 

- Saving templates in Transaction Download and XLSX format.

- Formatting Voided, Refund/Credit, and Unfunded in Transaction Download

You can find out more about these new features below.
Saving Templates in Transaction Download
Customize your Transaction Download and save it as a template for future downloads. Save time with this new feature!

You can also change the Transaction Download format, choosing between CSV or XLSX.
View a video tutorial regarding the new Saving Templates of Custom Transaction Download and try it! Click the button below.

*Please note, this feature will be progressively rolled out, starting February 9th. 
Dex Saving Templates Tutorial
Formatting Transactions in Download
Now, you can optimize calculations in the reconciliation process! Refund/Credit and Unfunded transactions in the download file in Dex are formatted with a negative amount. Also, the amount for voided transactions is $0.
The fields formatted are Amount, Principal, Service Fee, and Tax Amount.

Note: The way for displaying the negative amount could change according to the end user application and its settings.

Click the button below for a video tutorial regarding formatting in the transaction download.
Dex Formatting Transactions Tutorial
If you have any questions regarding this update, please contact our Customer Support Team at customerservice@forte.net via email or 866-290-5400 (Option 1) by phone.

We value your feedback! Please feel free to contact us at
 feedback@forte.net to provide additional insights about the new Dex features.

Thank you,

CSG Forte
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© 2023 CSG Forte Payments, Inc. All rights reserved.


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