Overview: Digital Wallets : Support Services
Enabling Digital Wallets with CSG Forte
Before submitting a request for digital wallet enablement, please carefully review the steps below to ensure a smooth and successful setup.
1. Review Developer Documentation
Before contacting our team, make sure to:
Check general requirements for each available digital wallet in our developer documentation.
Review transaction and device specifications that apply to each digital wallet.
Understand the implementation process, which differs depending on:
The digital wallet being used (Apple Pay, Google Pay, etc.)
Your integration method (Forte Checkout or REST API).
2. Apple Pay Domain Verification for Forte Checkout Integrations
To identify your webpage(s) as a verified merchant processing Apple Pay through CSG Forte, you must complete the following steps:
a. Download the Required Domain Association File
Production merchants: Download the domain association file.
Pilot merchants: The file will be provided to you directly by your CSG Forte contact.
b. Upload the File
Upload the downloaded file exactly as named:
apple-developer-merchantid-domain-associationPlace the file in the following directory on your website:
/.well-known/apple-developer-merchantid-domain-association
Important:
If you accept payments on multiple domains, this process must be completed for each domain individually.
c. Request Enablement
Once the file has been correctly placed:
Contact your main Forte representative, or
Submit a ticket using this form and include the subject: Enable Apple Pay Request.
In your request, make sure to provide:
The intended domain(s) where Apple Pay will be used.
d. Activation Confirmation
After verifying the domain association file and completing internal checks, Apple Pay will be enabled for your Merchant ID (Location).
You will receive an email notification once activation is complete.
3. Additional Notes
If you were previously enrolled with a different payment service provider for Apple Pay and had your domain registered with them, please unregister your domain before starting this process with CSG Forte.
This process does not apply to REST API implementations, as REST API merchants will need to generate and apply the cryptographic parameters on their end.